How-To:Member: Difference between revisions

Revision as of 08:12, 25 September 2024

In ContactsLaw, "members" refer to the system's users. A member can either be an interactive user who logs into the system or a service account, which is an external application or integration interacting with the system without representing a specific individual.

1. Getting Started

Navigate to the ribbon group and click on My Subscription.

Proceed to the pane and click Members.

In the grid, you will see a list of all active members who currently have access to the software. Select the desired member.

2. Member Properties

The Member section has six (6) parts: Member, Sync, Fields, Documents, Billing, and Performance.

Type: There are two (2) types of members: Service Accounts and Interactive Users. A service account interacts with the system directly, while an interactive user is always linked to an associated contact.
Display: Refers to the name of the member.

Client ID: The identification ID within the system.

Roles: Determines the member's access level within the system. Common roles include Administrator, User, and Guest.

Sync - Sync refers to calendar synchronisation, depending on the individual subscription setup.

Synchronise using: ContactsLaw supports synchronisation via Microsoft 365.

Microsoft account: The email address associated with the Microsoft 365 account.

Calendar: Options for syncing calendar or task items, or setting up a two-way sync.

Email: A scheduled job can automatically import tagged emails into the system.

Fields - Refers to custom fields set up for matters and contacts, enabling custom profile fields for members.

Documents - This section contains various documents related to members, such as signatures, initials, and portraits.

Billing- Billing refers to time recording rates used for each member. Members are assigned a "Fiona type," which is configured at the subscription level.

Performance -This section involves setting performance targets used in performance management and reporting.

3. Manage Member

Member management is divided into three (3) categories:

New: Create members manually, both interactive users and service accounts. This option is only available to members with administrator roles.

View: This option can help you know who have been marked inactive members in the system.
Actions: This option refers to editing profile fields of the members which is only limited to members whose role is administrator.

4. Adding New Member

The below guide will explain the key steps in adding new members into the contacts law subscription:

Option 1: Go to My CPMS ID

Proceed to My Subscriptions.

Go to DSH Legal, right click and choose Manage Users.

Then you add a New User by adding an email address.
- Option 2: Go back to the ContactsLaw App, navigate to the ribbon group and choose Interactive User or Service Account.

5. Final Steps

Before you save the new member that you created, a CPMS ID is required.

If the process is through option 1, an invite will be sent to your email address.

For the option 2, the process of having the CPMS ID number, see separate article about CPMS ID.

@@ Line 1: / Line 1: @@
-Members are what we call users in the ContactsLaw. A member can either be an interactive user who logs into the system, or it can be what we call a service account which is going to be some third party application or integration that talks to the system not in respect of a particular person.
+In ContactsLaw, "members" refer to the system's users. A member can either be an interactive user who logs into the system or a service account, which is an external application or integration interacting with the system without representing a specific individual.
-The below guide will explain the ways on how we can add new members into the system:
 == 1. Getting Started ==
-Navigate to the ribbon group and click on My Subscription.
+Navigate to the ribbon group and click on ''My Subscription.''
 [[File:Step 1 - Member.png|none|thumb|500x500px]]
-Proceed to the pane and click Members.
+Proceed to the pane and click ''Members''.
 [[File:Step 2 - Member.png|none|thumb]]
-In the grid, you will see a list of all of the active members and the ones who have current access to the software. Then choose a member.
+In the grid, you will see a list of all active members who currently have access to the software. Select the desired member.
 [[File:Step 3 - Member.png|none|thumb|500x500px]]
 == 2. Member Properties ==
-Members Properties has six (6) sections, and those are: Member, Sync, Fields, Documents, Billing, Performance.
+The '''Member''' section has six (6) parts: Member, Sync, Fields, Documents, Billing, and Performance.
-* '''Type''': There are two (2) types of member: a Service Account and an Interactive User. Service account is an account for the system directly, while Interactive users always have an associated contact.
+* '''Type''': There are two (2) types of members: Service Accounts and Interactive Users. A service account interacts with the system directly, while an interactive user is always linked to an associated contact.
 * '''Display''': Refers to the name of the member.
-* '''Client ID''': Identification I.D within the system
+* '''Client ID''': The identification ID within the system.
-* '''Roles''': This option also refers to the access of the member in the system. Examples of roles in the system are: Administrator, User, and Guest.
+* '''Roles''': Determines the member's access level within the system. Common roles include Administrator, User, and Guest.
 [[File:Step 4 - Member.png|none|thumb|500x500px]]
-'''Sync''' - refers to the tasking calendar synchronisation depending on how an individual subscription is set up.
+'''Sync''' - Sync refers to calendar synchronisation, depending on the individual subscription setup.
-* '''Synchronise''' using: Synchronisation of members is supported by Microsoft 365.
+* '''Synchronise''' '''using''': ContactsLaw supports synchronisation via Microsoft 365.
-* '''Microsoft account:''' Microsoft 365 email address.
+* '''Microsoft account:''' The email address associated with the Microsoft 365 account.
-* '''Calendar''': Refers to the options that can choose to do terms of synchronisation. It may be sychronsation of calendar items, task items, or 2-way sync.
+* '''Calendar''': Options for syncing calendar or task items, or setting up a two-way sync.
-* '''Email''': Automatically import emails is an option that has a scheduled job that goes through periodically and brings emails that are tagged with matter.
+* '''Email''': A scheduled job can automatically import tagged emails into the system.
 [[File:Step 5 - Member (Sync).png|none|thumb|500x500px]]
-'''Fields''' - refers to the custom fields for matters and contacts, which you can set up custom profile fields for members.
+'''Fields''' - Refers to custom fields set up for matters and contacts, enabling custom profile fields for members.
 [[File:Step 6 - Member (Fields).png|none|thumb|500x500px]]
-'''Documents''' - refers to the several types of documents with members, specifically things like images containing signatures, initials, and portraits.
+'''Documents''' - This section contains various documents related to members, such as signatures, initials, and portraits.
 [[File:Step 7 - Member (Document).png|none|thumb|500x500px]]
-'''Billing'''- this refers to a concept in time recording that determines what rates get used for recording time, and that means that the member fits into what we call a Fiona type which is configured at the subscription level.
+'''Billing'''- Billing refers to time recording rates used for each member. Members are assigned a "Fiona type," which is configured at the subscription level.
 [[File:Step 8 - Member (Billing).png|none|thumb|500x500px]]
-'''Performance''' - This option is about setting performance targets, which is used in performance management and statistics.
+'''Performance''' -This section involves setting performance targets used in performance management and reporting.
 [[File:Step 9 - Member (Performance).png|none|thumb|500x500px]]
 == 3. Manage Member ==
-Member management has been divided into three (3) categories.
+Member management is divided into three (3) categories:
-* New: Create members manually, you can do both interactive users and service accounts through here. This option is only limited to members whose role is administrator. [[File:Step 10 - Manage Member (New).png|none|thumb|500x500px]]
+* '''New:''' Create members manually, both interactive users and service accounts. This option is only available to members with administrator roles. [[File:Step 10 - Manage Member (New).png|none|thumb|500x500px]]
 * View: This option can help you know who have been marked inactive members in the system. [[File:Step 11 - Manage Member (View).png|none|thumb|500x500px]]