Scale

From ContactsLaw Documentation

Billing scales are essential tools in law practices for structuring and managing charge-out rates, ensuring consistent and fair billing practices for various types of work and clients. They allow firms to set differentiated rates that reflect the complexity of work, client type, and experience level of legal practitioners.

Definition and Function

A billing scale represents a structured set of hourly rates assigned to different members or categories of fee earners. These predefined rates are applied to time records, helping to streamline billing by accurately reflecting the value of time spent on client matters.

Default Scale.png

Customisation and Control

Billing scales can be tailored to fit the unique needs of a law practice. Default scales are typically configured to apply automatically upon the installation of the software. Each scale can be uniquely named, activated, or deactivated, ensuring that only relevant, active scales are used in ongoing billing processes.

(1) Scale - Customisation and Control.png

Member-Specific Rates

Within each billing scale, practices can assign individual rates to specific members, making it possible to categorise fees based on roles, experience, or other criteria. Billing scales can also set a maximum rate limit per member, helping prevent overbilling and supporting transparent client billing.

(2) Scale - Member-Specific Rates.png

Effective Dates and History

Billing rates may need to be adjusted over time. The "rates as at" field on each matter selects the applicable rate period, ensuring that historical rates are respected for work completed within specific timeframes. ContactsLaw also keeps a full history of rate adjustments, complete with effective and expiry dates, enabling clear oversight of billing changes.

(3) Scale - Effective Dates and History.png

Disabling Unused Scales

When a billing scale is no longer relevant, it can be disabled, effectively removing it from future billing operations, quotes, and invoices. This feature prevents obsolete scales from cluttering the system and ensures only current billing rates are available for selection.

(4) Scale - Disabling Unused Scales.png

Preferred Scales

A preferred scale can be nominated for a particular subscription, causing the scale to be suggested by default.

(5) Scale - Preferred Scales.png

In sum, billing scales in ContactsLaw are a powerful way to structure rates within a law firm, promoting billing accuracy, transparency, and customisation in line with the practice’s needs and client expectations.